Frequently Asked Questions
Everything you need to know about Spigen products, shipping, and warranty policies.
How do I know if a Spigen case will fit my specific phone model?
Each product page lists compatible models in the title and description. You can also verify your device model in your phone's settings under 'About Phone' to ensure a perfect fit with our precision-engineered cutouts.
What is Spigen's warranty policy on mobile accessories?
We offer a 2-year limited manufacturer warranty on most of our products. This covers any manufacturing defects in materials and workmanship under normal use.
How long does shipping take for domestic and international orders?
Domestic orders typically process within 1-2 business days and arrive in 3-5 days. International shipping times vary by location but generally take between 7-21 business days depending on the selected carrier.
Are Spigen screen protectors compatible with Spigen cases?
Yes, our screen protectors and cases are designed to be 'case-friendly,' meaning they are precisely measured to be used together without lifting or interference.
What is your return policy if I am not satisfied with my purchase?
We offer a 30-day money-back guarantee. If you are not completely satisfied, you can return the product in its original packaging within 30 days of the purchase date for a full refund.
How can I verify that my Spigen product is authentic?
Every Spigen product comes with an authenticity code on the packaging. You can enter this unique 10-digit or 16-digit code on our official website to verify your product's legitimacy.